Information We Collect from You
When you register for and use the gt7 platform, we collect several categories of information to enable us to provide a secure and fully functional service. This information is collected directly from you or automatically through your use of the platform.
Your full name, email address, phone number, date of birth, and identification details provided during registration. This information is required to verify your identity and confirm that you meet the gt7 platform's minimum age requirement.
Records of deposit and withdrawal transactions in MYR (RM), payment methods used (FPX, DuitNow, eWallet), and your account's financial history. Sensitive credit card or banking details are not stored directly by gt7.
Device type, operating system, phone model, IP address, browser type, and screen resolution. This data is collected automatically for security purposes, fraud detection, and to enhance the user experience on the gt7 mobile platform.
Games played, login frequency, active session duration, game preferences, betting history, and interactions with platform features. This data helps us understand user needs and continually improve the overall gaming experience.
How Your Information Is Used
Gt7 uses collected information solely for legitimate purposes directly related to platform operations. The following are the primary ways your data is used:
- Account management: Processes registration, verifies your identity, and allows you to log in and use the platform securely.
- Transaction processing: Handles deposits, withdrawals, and bonus credits in MYR accurately and promptly.
- Security and fraud prevention: Monitoring suspicious activity, detecting unauthorised access attempts, and keeping your account secure.
- Customer support: This enables our team to provide accurate and effective assistance whenever you contact us.
- Legal compliance: Meeting compliance obligations under Malaysian laws applicable to online platform operations.
- Platform improvements: Analysing usage patterns to improve game quality, platform speed, and the overall user experience.
Gt7 will not use your personal data for third-party marketing purposes or sell it to advertisers without your explicit consent.
Data Retention and Security Measures
All personal data and financial transactions are protected with 256-bit SSL encryption in transit. Data stored in our databases is also encrypted using the latest industry standards to prevent unauthorised access.
Account data is retained for as long as your account remains active. Upon account closure, data is kept for the minimum period required by Malaysian law or until any outstanding disputes are resolved, whichever is later.
Gt7 conducts regular security assessments and limits access to users' personal data strictly to authorised personnel with a legitimate need. Any material data breach will be communicated to affected users within the timeframe required by applicable data protection laws.
Your Rights as a gt7 User
As a registered gt7 platform user, you have the following rights regarding your personal data, in accordance with applicable data protection laws in Malaysia:
You have the right to request a copy of the personal data we hold about you at any time by emailing our support team.
If your information is inaccurate or out of date, you can request a correction via your account settings or by contacting gt7 customer support.
You may request the deletion of your personal data, subject to legal retention obligations that may prevent full erasure in certain cases.
To exercise any of the above rights, reach out to our team at [email protected]. Requests will be processed within a reasonable timeframe in accordance with applicable law. gt7 reserves the right to verify your identity before processing any personal data request.
Policy Amendments and How to Contact Us
Gt7 reserves the right to amend this Privacy Policy at any time to reflect changes in data practices, legal requirements, or platform updates. Registered users will be notified of material changes via in-platform notices or email. The "Last updated" date at the top of this page will be revised each time changes are made.
Continued use of the gt7 platform after any amendments take effect will be considered acceptance of the revised policy. We encourage you to review this page periodically to stay informed about how we handle your personal data.
If you have any questions, concerns, or complaints regarding this Privacy Policy, please reach out to the gt7 team at: [email protected]. We are committed to responding to every enquiry carefully and within a reasonable timeframe.